How it works
From your first message to your first specialist appointment.
Reach out, free
Tell us the treatment you're looking for. We aim to reply personally within 48 hours.
Free case review
A rough cost range for the treatment you ask about, and how the process works.
We line up your hospital team
A named specialist team and a pre-arranged hospital appointment before you fly.
Treatment in China
Help at the hospital, and suggestions for where to stay nearby.
Recovery and follow-up
A check-in once you're home; your report is yours to share with your own doctor.
Two ways we help
In China for work or travel, or about to be?
If you'd like a health check, a dental visit or a specialist appointment while you're there, tell us your dates and we'll see what we can do.
Already in Guangzhou? Tell us how many days you have left, and we'll tell you honestly whether it can fit.
Planned care only · Emergency in China: call 120
Tell us the treatment you're looking for. We aim to reply personally within 48 hours with a rough cost range and how the process works. No obligation.
| What you get | Essential | Companion |
|---|---|---|
| Personal reply, aimed within 48 hours | ✓ | ✓ |
| Rough cost range for your treatment | ✓ | ✓ |
| How the process works | ✓ | ✓ |
| Before you fly | ||
| A specialist team matched to your treatment, lined up before you fly; names shared with you privately. | — | ✓ |
| With Companion, we aim to arrange your first specialist appointment within 48 hours of arrival; subject to specialist availability, the hospital's arrangements and enough notice before you travel (details in FAQ). | — | ✓ |
| Suggestions for you and your family on where to stay near the hospital and how to get there; you book and pay providers directly. | — | ✓ |
| In China | ||
| Help when you arrive at the hospital: your case manager is there on agreed days, and by phone or message otherwise. | — | ✓ |
| Help setting up a Chinese payment app and registering with the hospital's international department. | — | ✓ |
| Translation and interpretation for your hospital visits and related practical needs. | — | ✓ |
| Back home | ||
| A check-in after you're home, at no extra charge. | — | ✓ |
| Your hospital report is yours to share with your own doctor. | — | ✓ |
| Price | Free | Coordination fee, quoted for your case (see the FAQ) |
| Start free | Ask about Companion | |
Entering China for treatment: your visa route
Entry rules vary by nationality and change often — general orientation as of 2026; verify before you book flights.
- Visa-free entry — many nationalities can now enter China without a visa for short stays; the list and the allowed purposes change — check your nationality on the official sites below.
- 240-hour transit — China offers a 240-hour visa-free transit scheme for eligible travelers passing through to a third country; check whether your nationality, routing and itinerary qualify under current official rules.
- S2 medical visa — for longer treatment stays, the embassy or visa centre tells you which visa applies (often the S2 medical visa) and which documents you need.
Verify before you fly
- National Immigration Administration — China's official entry & transit policies: en.nia.gov.cn
- Chinese Ministry of Foreign Affairs — find the Chinese embassy or consulate in your country: fmprc.gov.cn
- Chinese Visa Application Service Center — visa applications & appointments: visaforchina.cn
Check your visa route on the official sites above.